Privacy Policy
Last updated: August 26, 2025
Introduction
PandaPal ("we," "our," or "us") is committed to protecting the privacy of children and their families. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.
We are committed to complying with the Children's Online Privacy Protection Act (COPPA) and other applicable privacy laws to ensure the safety and privacy of children using our app.
Information We Collect
Personal Information
We may collect the following types of personal information:
- Parent or guardian contact information (email address, name)
- Child's first name and age (for personalization purposes)
- Device information (device type, operating system, app version)
- Usage data and app interaction patterns
Automatically Collected Information
We automatically collect certain information when you use our app:
- Device identifiers and IP addresses
- App usage statistics and performance data
- Crash reports and error logs
- Analytics data to improve app functionality
How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain our educational services
- To personalize the learning experience for each child
- To communicate with parents about app updates and features
- To improve our app functionality and user experience
- To ensure the safety and security of our platform
- To comply with legal obligations
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
- With your explicit consent
- To comply with legal requirements or court orders
- To protect our rights, property, or safety
- With trusted service providers who assist in app operations (under strict confidentiality agreements)
Data Security
We implement appropriate technical and organizational measures to protect your information:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Secure data storage practices
Children's Privacy
Our app is designed for children, and we take special care to protect their privacy:
- We require parental consent before collecting personal information from children under 13
- We limit the collection of personal information to what is necessary for app functionality
- We do not use personal information for behavioral advertising
- Parents can review, modify, or delete their child's information at any time
Your Rights and Choices
You have the following rights regarding your personal information:
- Access and review your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt-out of certain data collection and processing
- Withdraw consent at any time
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy in the app
- Sending you an email notification
- Updating the "Last updated" date at the top of this policy
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Email: privacy@pandapal.com
Address: [Your Company Address]
Phone: [Your Contact Number]